Berikut cara mengembalikan produk melalui POS INDONESIA: Isi online form disini; Pilih produk yang ingin Anda kembalikan dan pilih metode pengembalian 2B. Select the order for return and click on "Return item(s)" 3. Choose the item(s) you want to exchange or return for refund 4A. For exchanges: Choose your new preferred size & color (if available).* * We can reserve your exchange item for up to 10 days. 4B. For returns or refunds: Kindly provide us with the reason for returning. Step 1: Fill in an online request iOS Step 1a: Ensure you're logged in to your ZALORA account and go to "Return or Exchange an Item". Step 1b: Select the order for return, and select the item you wish to exchange or return for refund. Step 1c: Indicate your exchange* or refund request. If you fill out the online form, you can schedule a free pick-up and have your exchange item reserved for up to 10 days. Click here to learn how to use the online returns system. Pack your items. Place the item(s) in the original ZALORA product packaging (box or pouch), if you still have them - if not, that's fine, as long as you still have the brand's original packaging! HOW TO EXCHANGE OR RETURN ON DESKTOP. Step 1: Fill in an online request Step 1a: Ensure you're logged in to your ZALORA account and go to "Exchange & Return". Step 1b: Select the order for return, and select the item you wish to exchange or return for refund. Step 1c: Indicate your exchange* or refund request. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now.
Don’t think your order is right for you? Don’t sweat it! ZALORA offers free and easy returns within 30 days (7 days for Pre-loved items) after delivery – no questions asked! You can choose one of the following return options: Exchange your item for different size/color More info here ; A full refund to your original payment mode or Store Credit
How do I drop off my return items? What are the returnable swimwear brands? How can I drop-off my returns at 7-Eleven? What is your return policy? How can I exchange & return/refund my item? How do I use the Online Exchange & Refund/Return Feature? What are the Non-Exchangeable & Non-Refundable Items & Brands? Where can I drop off my returns? As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now. Here is a quick returns policy checklist for your reference: Is the item within 30 days from the day you received it? Is the item in the same condition, unwashed, unworn, as when it first arrived? Are the tags intact and attached to the item? Is the item still in its original packaging? Have you completed the online return form? Exchange & Refund/Return. Received your item but realized that the size doesn't fit, or changed your mind about the color? Don't worry, we've got you covered! You can exchange or return the item for a refund within 30 days after delivery.
If you are looking for an online shop with the widest selection of fashion apparel, look no further than ZALORA HK. With outstanding services like lightning-fast shipping, cash-on-delivery, and free returns, ZALORA brings you the best of online shopping in Hong Kong today!
As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now. How To Return Your Items (Exchange Or Refund) Grab Delivery x Ninja Van Return Pick Up Service. Paperless Self Return At A PostCo Outlet. Return Policy. Self Return At A Dropoff Point With A Return Label. Non-Exchangeable & Non-Refundable Items & Brands. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now. Don’t think your order is right for you? Don’t sweat it! ZALORA offers free and easy returns within 30 days (7 days for Pre-loved items) after delivery – no questions asked! You can choose one of the following return options: Exchange your item for different size/color More info here ; A full refund to your original payment mode or Store Credit Step 1: Fill in an online request iOS Step 1a: Ensure you're logged in to your ZALORA account and go to "Return or Exchange an Item". Step 1b: Select the order for return, and select the item you wish to exchange or return for refund. Step 1c: Indicate your exchange* or refund request.
If you fill out the online form, you can schedule a free pick-up and have your exchange item reserved for up to 10 days. Click here to learn how to use the online returns system. Pack your items. Place the item(s) in the original ZALORA product packaging (box or pouch), if you still have them - if not, that's fine, as long as you still have the brand's original packaging!
How To Return Your Items (Exchange Or Refund) Grab Delivery x Ninja Van Return Pick Up Service. Paperless Self Return At A PostCo Outlet. Return Policy. Self Return At A Dropoff Point With A Return Label. Non-Exchangeable & Non-Refundable Items & Brands. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now. Don’t think your order is right for you? Don’t sweat it! ZALORA offers free and easy returns within 30 days (7 days for Pre-loved items) after delivery – no questions asked! You can choose one of the following return options: Exchange your item for different size/color More info here ; A full refund to your original payment mode or Store Credit Step 1: Fill in an online request iOS Step 1a: Ensure you're logged in to your ZALORA account and go to "Return or Exchange an Item". Step 1b: Select the order for return, and select the item you wish to exchange or return for refund. Step 1c: Indicate your exchange* or refund request. Sebagai Pusat Fashion Online di Asia, kami menciptakan kemungkinan-kemungkinan gaya tanpa batas dengan cara memperluas jangkauan produk, mulai dari produk internasional hingga produk lokal dambaan. Kami menjadikan Anda sebagai pusatnya. Bersama ZALORA, You Own Now. How do I drop off my return items? What are the returnable swimwear brands? How can I drop-off my returns at 7-Eleven? What is your return policy? How can I exchange & return/refund my item? How do I use the Online Exchange & Refund/Return Feature? What are the Non-Exchangeable & Non-Refundable Items & Brands? Where can I drop off my returns? As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now.
Missing Return Slip / Return Label In a step to becoming more environmentally friendly, we have stopped printing return slips for items "Sold by ZALORA". However, if you're missing your Seller return slip, you may request for a copy from our friendly Customer Experience Team here.
Step 1: Fill in an online request iOS Step 1a: Ensure you're logged in to your ZALORA account and go to "Return or Exchange an Item". Step 1b: Select the order for return, and select the item you wish to exchange or return for refund. Step 1c: Indicate your exchange* or refund request. If you fill out the online form, you can schedule a free pick-up and have your exchange item reserved for up to 10 days. Click here to learn how to use the online returns system. Pack your items. Place the item(s) in the original ZALORA product packaging (box or pouch), if you still have them - if not, that's fine, as long as you still have the brand's original packaging! HOW TO EXCHANGE OR RETURN ON DESKTOP. Step 1: Fill in an online request Step 1a: Ensure you're logged in to your ZALORA account and go to "Exchange & Return". Step 1b: Select the order for return, and select the item you wish to exchange or return for refund. Step 1c: Indicate your exchange* or refund request. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now. How To Return Your Items (Exchange Or Refund) Grab Delivery x Ninja Van Return Pick Up Service. Paperless Self Return At A PostCo Outlet. Return Policy. Self Return At A Dropoff Point With A Return Label. Non-Exchangeable & Non-Refundable Items & Brands. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. With ZALORA, You Own Now.